Saturday, October 29, 2011

Clarity vs Certainty: How to avoid "Hedging Bet" Words

How we crave for certainty! But its not coming. Get over it! We have a desperate search for more and more information, so that we can be certain of our outcome. From a leadership angle that leads to analysis paralysis and the team stays put with no action on the ground. 

One good way to break out of anaysis-paralysis is to do a 'what's-the-worst-thing-that-could-happen' exercise. Having done that the fear factor lessens and in most cases you are able to move ahead. 

Instead we push for Clarity - getting our direction clear, making an assumptions list, testing as many as we can. We can tell the team - 'This is what we know. These are the three assumptions we are making. This is the risk mitigation we've done. This is the direction we are taking.' 

Cut hesitancy. We avoid using 'hedging bet' words like 'probably', 'perhaps', 'under the circumstances'. Act with boldness and clarity!

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